5 Ways to Increase Client Spending
Prebook the next appointment before clients leave the salon. Train and reward your team for the percentage of clients they re-book.
Confirm client appointments the week before. Contact them by phone, email or SMS.
Provide value for money; do a good job at the right price. Listen carefully to your clients’ needs and adapt your services accordingly.
Privilege your regular clients with “VIP” cards; offer a complimentary service after 5 visits.
Treat clients with add-on services that are low-cost to you, i.e. complimentary head massage or treatments.